Field Service Management Software Solutions
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SWORD stands for Service Work Order Routing & Dispatch.
SWORD provides an easy method to generate of the following documents and reports:
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Contracts
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Customer Satisfaction Surveys
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Estimates and Quotes
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Invoice (AR Handled by QuickBooks with optional SCA)
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Marketing Letters and Labels
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Material Sign-out Form
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Performance Tracking
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Pick Tickets
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Purchase Agreements
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Proposals
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Service Orders
SWORD™ Reports (Most reports may be customized by an End-User)
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All Service Orders (SOs)by Due Date;
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by Customer;
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by Schedule Data;
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SOs equal to the Current Date
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Estimates by Estimate Date
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Service and Maintenance Contracts
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Sales and Purchase Agreements
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Inventory Control Forms
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Customer Relationship Management and Activities
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Many more, check the online user guide for details
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Runs in Win'95, Win'98, Win2000, Windows XP, Vista, Windows Server 2003 (32 & 64 bit versions).
SWORD, when used with SKYPE, can send an SMS message about a Service Order to field personnel who are equipped with an SMS compatible mobile telephone.